United Air Lines

Joy is not a word that comes readily to mind when one thinks of flying. An airplane flight often involves getting up at the crack of dawn, waiting in long lines, struggling with luggage, flight delays, missed connections, and even unscheduled landings. Arrival at the final destination might be hours behind schedule, leaving the traveler overcome with jet lag. Bumpy air, lost baggage, intrusive conversations by fellow travelers, and other indignities are also among the hazards of air travel. The thought of crashing is high on people’s lists of things most feared in life. But for…